What do we expect from our Hosts
Our Requirements
To ensure that our Students' programs are as successful as possible, all Hosts and home must meet these four main requirements
Be Responsive
Responding quickly when students send you a request shows that you are an attentive and reliable family. We ask our families to accept or decline Students' requests with 48 hours.
Accept applications
Understandably, no Student likes to receive numerous rejections. We therefore expect, if your calendar shows that you are available, that you will accept a student.
Please make sure that your availabilities are kept up to date...
Avoid Cancelations
We take cancelations very seriously and ask all Hosts to avoid canceling on Students. Students will have been dreaming about staying with your family for weeks if not months and any cancelation will naturally cause great disappointment.
Remember also that travel arrangement are already made to join your family! Cancelation for confirmed students can only be accepted in the event of extenuating circumstances.
Get Positive Feedback
Students like to know they will be taken care of, no matter which family they choose. At the end of each stay, students will review their experience with you as a Host. Your overall rated is your average review score from all the students that you have hosted on Guestbook.
As a Host, you will also have the chance to review your experience with your Student on various factors: their level of integration in your family life, their level of communication, their courteousness, etc. Your feedback ensures that our Students are behaving appropriately and respecting the Rules of the Program. When issues do arise, Students are not allowed to send future Host applications.
Hosts who get great feedback tend to focus on the following: The accuracy of their profile, the tidiness of the House, demonstrate a genuine interest in the Student's experience and a willingness to make their stay unforgettable.